Setting benchmarks in the compressed air industry since 1988

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Warranty

Home > Warranty

Warranty Requirements

If you consider that a product supplied by S & L Engineering is defective, you can lodge a claim under this warranty and any valid fault will be rectified by S & L Engineering, or a S & L Engineering authorised service dealer, provided your claim is made within the warranty period and you comply with the following conditions:
  • You must produce the original invoice or other proof of purchase documents disclosing the purchase date.
  • The product, being equipment, has not been misused, adjusted or serviced by any person other than a S & L Engineering authorised dealer, or has not been maintained as per manufacturer’s specifications.
  • The equipment has been installed correctly and is used in accordance with the instructions supplied with the product.
  • Before products can be approved as warranty, proof of purchase of genuine spare parts must be provided for servicing of products.
  • Please check instruction leaflet for service periods. Warranty claims will be denied if correct documentation is not provided.
S & L Engineering offers this warranty to you in addition to other rights and remedies that you may have under law in relation to the products to which this warranty relates. Our goods come with guarantees that cannot be excluded under the Australian consumer law.
You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of an acceptable quality and the failure does not amount to a major failure.
Notwithstanding the preceding terms and conditions of warranty, the liability of S & L Engineering in respect of a breach of a consumer guarantee or any warranty made under these conditions of warranty for any products not of a kind ordinarily acquired for personal, domestic or household use is limited to the extent permissible by law and at the option of S & L Engineering to:
  • 1. Replacing the products or the supply of equivalent products.
  • 2. The repair of the products.
  • 3. The payment of the cost of replacing the products or acquiring equivalent products: or
  • 4. The payment of the cost of having the product repaired

To the extent permissible by law, other warranties whether implied or otherwise, not set out in these conditions of warranty are excluded and S & L Engineering is not liable in contract, tort (including, without limitation, negligence or breach of statutory duty) or otherwise to compensate the customer for:

  • 1. Any increased cost or expenses;
  • 2. Any loss of profit, revenue, business, contracts or anticipated savings;
  • 3. Any loss or expenses resulting from a claim by a third party; or
  • 4. Any special, indirect or consequential loss or damage of any nature whatsoever.

Warranty Period

  • All warranty periods commence from the date of purchase/installation:
  • 2 years on Air-end – parts, labour and travel within Perth Metro area only;
  • 1 year on electrical & dryer- parts, labour and travel within Metro area only.
  • Travel expenses to Customers outside the Perth Metro area will be charged accordingly.

Warranty Exclusions

This section identifies what is excluded under this warranty. This warranty does not cover damage caused by:
  • Misuse or abusive use of the S & L Engineering product.
  • Incorrect operation or failure to operate the product in accordance with the instruction supplied with the product.
  • Failure to clean or improper cleaning of the product,
  • Failure to maintain equipment such as regular services, lubrication, etc.
  • Operation of products with incorrect fuel/oil, incorrect voltage or non-authorised electrical connections,
  • Improper installation,
  • Use of non-authorised / non-standard parts.
  • Abnormal product performance caused by any ancillary equipment interference or other external factors.
  • Failure or breakage caused by overload, dropping or abusive treatment, or use by the customer of non-genuine parts,
  • Repair or work carried out on the product other than by an authorised S & L Engineering service dealer.
  • Failure or breakage caused by overload, dropping or abusive treatment, or use by the customer of non-genuine parts,
  • This warranty does not apply to attachments and added accessories.
  • This warranty does not cover products purchased:
  • From a non-authorised S & L Engineering dealer such as purchases from unauthorised retailers and purchases over the internet, from local / international sellers or sites, such as eBay or amazon,
  • At an auction, or from a private seller
If the product you are using has been rented or leased by you and you consider a claim might be made under this warranty, you should refer the matter to the rental or leasing company immediately and they will handle the matter.
This warranty does not cover service costs in replacing and maintaining consumable parts and accessories that have ceased working through normal wear and tear such as, but not limited to: Capacitors, V-belts & pulleys, air/oil & separator filters, NRV seals/springs, oils and other parts classifiable as a consumable part or accessory.
Purchase Details

Date Purchased:
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Purchase Invoice #:
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Purchased From:
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Company Address:
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